People who run businesses must function in realtime and deal with a lot of mundane problems. However, this feature is still outstanding after publishing this guide for the past nine years. It would have been nice if Contacts automatically created a Smart Group containing merged records, so one could quickly review changes. Since many people only have about 300 contacts, that’s not too much of a chore, but when you have 3,050, it’s a big mess. That may be fine for some, but it’s a big headache for users who need to wade through many contacts to find the ones that were de-duped and look at the Notes field to see what Apple did to the records. Apple simply combines records and puts conflicting data in the Notes field. The user has no interaction with what happens to duplicate records. Apple’s approach is to do as it sees fit. Yes, there are optional fields for this type of data, but it makes information sharing with other programs unnecessarily complicated.Īnother annoying feature is the merging of duplicates. While a contact can belong to multiple groups, which is a core concept of tags, it’s not immediately apparent to the casual user.Īnother weak point is that Apple has largely ignored the world of social media, making integrating Facebook, LinkedIn and Twitter handles and links a thankless task. Yet as most power users know, Contacts is one of the weakest elements of Apple’s ecosystem, one that leaves a lot to be desired.įor example, many are familiar with the concept of “tags,” yet Apple is sticking with its old-school “Groups” label. This otherwise innovative company provides a lackluster but free contact management tool, Contacts, as part of the macOS operating system.īecause Contacts is capable enough to satisfy most users, few developers have accepted the challenge of building a genuinely outstanding contacts manager for the Mac. Why is maintaining a customer database so challenging on the Mac? A large part of the blame lies with Apple. But those charts will not be very meaningful until you have added relationship data to many of your contacts. You can test drive both applications for 14 days for free.Ĭardhop 2.0 boasts a new Relationships mode, which generates family trees for contacts you’ve specified relationships between or, if you use linked Google or Office 365 accounts, org charts. A new “Invite with Fantastical” feature makes it easy to invite contacts, or groups of contacts, to events. Flexibits does not mention a limit to the number of scans it will process, but the process should be more streamlined than using Adobe Scan. Of these features, scanning business cards with your iPhone and inviting people directly from Fantastical will be most useful. Update: Cardhop 2.0 introduces several new features, including business-card scanning, widgets, organizational charts and a deeper integration with Fantastical. Even better, Flexibits just introduced Cardhop 2.0, which is now part of the Flexibits Premium bundle ($40/yr.), and, potentially, the best CRM platform on the market today. Since then, two recent arrivals, Airtable and Streak, have eased the situation, although both are technically web-based solutions. Our past two updates in 20 lamented the fact that the Mac was weak in database management, specifically CRM-type solutions.
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